Position Overview
If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you!
The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience.
Job duties:
Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.Schedule service appointments for customers.Establish a working knowledge of Fleet Farm’s entire line of tires, parts and accessories.Promote and sell automotive products and services that meet customer needs.Develop service estimates by costing materials, supplies and labor, and calculating customer’s payment.Occasionally, perform basic maintenance duties such as changing oil, checkin...