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+ Process claims and handle all related vehicle documentation

+ File primary insurance claims and track claim progress

+ Submit and manage GAP claims to maximize customer coverage

+ Review and verify all required insurance documents for accuracy and completeness

+ Log and track all communication and activity with insurance providers

+ Perform repetitive, detail-oriented tasks with high accuracy and consistency

Additional Skills & Qualifications

+ Auto finance background is a strong plus

+ High attention to detail, especially in manual, process-heavy environments with high risk for errors

+ Prior experience in processing-heavy roles (high volume, repetitive workflows)

+ Ability to manage a fast-paced workload (up to ~50 cases per day once fully ramped)

+ Accounting or funding experience preferred

+ Mortgage industry background has proven to be successful
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