Position Overview
Lead a dedicated claims team at Definity, shaping the future of insurance through effective management in a flexible hybrid environment. This role emphasizes driving performance and ensuring compliance.
As the Auto Claims Team Leader at Definity, your 3 to 5 years of experience in claims and AMF 5A license will be crucial for guiding your teamβs success. You'll focus on maximizing customer service and compliance, while actively engaging in team member development. Your leadership will help foster a collaborative culture aiming for excellence.
Key Responsibilities:
β’ Supervise a team of claims experts to enhance performance
β’ Ensure compliance and quality standards in service delivery
β’ Provide ongoing feedback and performance oversight
β’ Engage in staff selection, training, and evaluations
β’ Actively participate in process improvement initiatives
Requirements:
β’ 3 to 5 years of claims experience
β’ AMF 5A l...