Audio & Multi-Signal Monitoring Specialist

Department: Customer Service - NY

Location: Syracuse, NY




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SONITROL, a recognized leader in security since 1960, specializes in advanced alarm systems that combine audio detection technology with electronic monitoring to deliver highly effective protection solutions. In this role, you will serve as a critical part of that mission by monitoring, processing, and responding to SONITROL alarms and related activity in accordance with established procedures. You will handle inbound calls, support customer needs, and collaborate closely with team members and internal resources to ensure timely and accurate resolution of security events. This position offers an opportunity to contribute to a trusted, technology-driven organization while developing strong communication, probl...