Cargo

Atlassian consultant | customer facing technical expert em macapá (PI) – macapá

Requisitos

• Delivering exceptional customer support, ensuring customer satisfaction, and resolving technical inquiries related to Atlassian products.
• Assisting with analyzing client challenges, recommending tailored solutions, and providing training on Atlassian tools and best practices.
• Strong Customer Support and Customer Satisfaction skills; Effective Communication and Interpersonal skills for working with diverse stakeholders; Analytical Skills to assess client needs, troubleshoot issues, and recommend solutions.
• Experience with Atlassian tools (Jira, Confluence, JSM) and a deep understanding of their applications; Ability to work collaboratively in a hybrid environment, balancing onsite and remote work.
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred; Prior experience in a...