Position Overview
The role of
Assistant Regional Operations Managerwill include:Supporting the senior management team with process improvements through the creation of an innovative environment for operational staffMonitoring progress of customer repairs and complaints to ensure optimum performance Managing the recruitment, performance and development of quality employeesMonitoring, managing and completing all customer works, through self-delivery teams, suppliers and subcontractorsSupporting in the management of health and safety aspects of operations, ensuring business responsibilities are delivered in a safe mannerSupporting senior management with regional issues and escalation process, ensuring effective and timely resolution is achievedWorking closely with the Housing and Property Services teams to ensure continual improvement of business processes and procedures Skills and experienc...