Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

GFM Operations - GFM Ops operates as a Regional Processing Centre (Hub & Spoke) supporting GFM businesses in the region. The hub and spoke model allow GFM business to scale up while remaining agile in product and service offerings in the fast, evolving market environment. As GFM business expands product offerings in the region coupled with the dynamic regulatory environment, GFM Ops leverages on this unique advantage to continue to standardize processes to manage ...