Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels.

• Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories (for CASA, T&M, Credit Facilities, Documentary Trade, SFS (Securities and Fiduciary Services), T&M (Treasury & Markets) as well as support for indemnity services request (fax indemnity, designated staff for callback and email indemnity) etc.).
• Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.
• Create customer profi...