* Implement & support to ensure the effective and timely resolution of all in house system and business application such as SAP ERP.* Work with project managers and users to define application requirements, locate viable solution alternatives, implement, test, and support the selected solution.* Convert system requirement into software architecture and design documentation.* To assist user with problem resolution and escalate appropriately.* To prepare training and users materials for training purposes* Work with group DT or DXC on any required modification or workaround solution & data conversion.* Document solutions to problems regarding standard applications and record them in the DT knowledge base and ensure proper filling.* Provide and maintain written documentation of business application procedures.* Troubleshoot & support level 1 whenever there is any issue escalate to level 2.* Adhere to all company’s regulations and policy from time to time.* Take responsibility for project m...