Description

. Associate Team lead oversees day-to-day Accounts receivable – Collection of Morningstar Global business in a process oriented and disciplined manner. Typically, the Associate Team Lead works closely with his or her team, as well as with the on-shore-based stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. The Associate Team Lead will be responsible for establishing his or her teams’ goals and aligning them with the organization’s overall goals and objectives. He or she will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs. This position is based in our Mumbai office.

Responsibilities:

Assist in managing and developing a team of 9+ by providing clear direction, establishing SMART goals, and optimizing resource allocatio...