⏰ Full-time

Associate / Senior Associate - Institutional Services

🏢

Interactive Brokers

                    Location
                    📍 admiralty, hong kong, Hong Kong
                

                    Posted
                    📅 June 10, 2026
                

                    Work Type
                    ⏰ Full-time
                

Position Overview

Responsibilities
IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group. In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers. Our mission is to build deep, long-term relationships and provide a seamless client experience as we continue to expand our global product and service offerings.
Key responsibilities:
Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat
Take ownership of and escalate/report issues to the relevant stakeholders across various departments and regions
Assist clients in understanding the entire trading lifecycle including but not limited to funding, position transfers, corporate actions, margin calculation, and statement reconciliation
Ad hoc assignments and projects – e.g. client outreach, ...
                

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Job Details

⏰

Employment Type

Full-time

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