Position Overview
We are looking for a talented and experienced Associate Security Engineer who will work closely with Clientβs Managed Security Controls unit.
This is a fantastic opportunity to gain hands on experience in network security, identity management, and endpoint protection technologies.
Youβll work alongside experienced engineers and contribute to real-world projects that protect enterprise environments.
Responsibilities - Assist in responding to technical support inquiries related to Network Security products (Firewalls, email security, DLP solutions, Broadcom IGA, Symantec EDR, etc.).
- Help analyze and troubleshoot basic technical issues under the guidance of senior engineers.
- Document support cases, troubleshooting steps, and resolutions in the ticketing system.
- Collaborate with team members to escalated complex issues and learn from their expertise.
- Participate in knowledge base creation and maintenance for com...