Position Overview
Role Title: Associate - Order Management
Location: HQ, Malleshwaram, Bangalore
Key Activities include
:1) Demo Activation & Account Setu
- pActivate demo accounts in the system upon receipt of completed demo request forms from salespersons or channel partners for ECG, Echo, and TCC products
- .Map customer workflows and configure service types in the system based on the requirements specified in the customer agreement
- .Manage product activation/coordination through the admin panel using email-based inputs
- .Remain available on WhatsApp groups for real-time demo activation requests - field teams wait at customer sites and expect immediate action
.2) Documentation Verification & Billin
- gVerify all customer documents - agreements, GST numbers, identity proofs, contact details, and si...