Job Summary

As an Associate Manager, you are a key member of the leadership team.  You are responsible for supporting a profitable business--focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement.  You will provide in-the-moment feedback and coaching so each team member can contribute at their highest potential.  While you will own a key area of the business, you will also be expected to step into other team members’ shoes seamlessly when needed to keep everything running smoothly.

Job Responsibilities

• Start each shift with a high energy “we will win” vibe that ignites the team.

• Ensure the team is always on track to make their goals and exceed customer expectations.

• Ensure associates are connecting with customers authentically.

• Know what’s happening in the social space and keep the team connected.

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