Req ID: 136955
Region: Americas
Country: USA
State/Province: Texas
City: Richardson

**Summary**

The Associate , IT Solutions will collect, analyze, develop, document and communicate business requirements, and work with various IT teams to develop and deliver solutions. Provide support and user training on selected systems (for example SFC, ERP and local applications) and participate in IT projects. This includes monitoring and upkeeping the operating environments; responding to incidents & problems, deployment of new technologies as well as install, configure, maintain and perform testing of PC operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

**Detailed Description**

Performs tasks such as, but not limi...