Assist multiple production support functions to aid partners in fulfilling sales requirements
Resolve basic to moderately complex sales issues based on practice and precedence
Monitor controls based on regulatory and reporting requirements
Delivery and administration of access media and sales tools and assist in the overflow of digital self-service media
Aid in the customer service process to ensure the quality of customer service
Manage the safekeeping and control of files during operation hours
Recommend new options to enhance productivity in accordance with established guidelines
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethi...