Position Overview
Job Purpose
To manage motor insurance claims efficiently by guiding claimants, coordinating with internal and external stakeholders, and ensuring optimal claims recovery and defense to minimize company losses.
Responsibilities
Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer, Relief driver, etc.Exercise good claims management to achieve KPI target for claims result.Being part of the team, to ensure company’s losses are recovered from third party or to defend the claims from claimants arising for road accident.Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.Coordinating and liaising with the relevant departments in SMRT Buses / Strides Premier Fleet of vehicles or its other associate...