Flexible Work, Better Balance
Position Summary:
An Associate End User Computing (EUC) Engineer provides technical support to end users, assisting with hardware and software issues, and ensuring smooth operation of IT systems. This entry-level role involves responding to service tickets, performing system maintenance, and supporting the implementation of new systems.
Roles & Responsibilities:
Technical Support
. Provide technical assistance to end users for hardware and software issues.
. Respond to, document, and resolve service tickets in a timely manner.
. Assist users with installations and configurations of IT equipment.
System Implementation
. Support the installation and testing of new hardware and software.
. Ensure integration and compatibility of new systems with existing infrastructure.
. Assist in the development of new report templates and formats.
System Maintenance
. Perform r...