We are seeking an Associate Director / Senior Manager, Payments to lead business analysis for our payments transformation agenda and manage a small team of Business Analysts. This role will drive the modernization of our collections and payouts, accelerate digital payment adoption, and strengthen risk, control, and operational efficiency across customer, agent, and operations journeys.

The successful candidate will work closely with Business, IT, Operations, Risk, Finance, Distribution, and external banking / payment partners. You will be accountable for requirements quality, solution design integrity, and end‑to‑end payment journey excellence, while coaching and developing BA talent in the payments domain.

Position Responsibilities:

1. Leadership & People Management