**Description:**

**Administration**

§ Assists in the implementation of the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue departments.

§ Ensures Sales activities are aligned with the Corporate Marketing Strategy, and that the Hotel Actions have been implemented where appropriate.

§ Represents Sales function in the absence of the Director of Sales.

§ Assists in the preparation and update of the Departmental Operations Manuals.

§ Ensures sales files and systems have correct booking procedures, including group room and meeting programme history, contractual agreements, room block analysis, credit and payment documents, etc.

§ Attends regular departmental communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary.

**Customer Services**

§ Monitors th...