The Associate - CX Process Improvement & Training is always looking for better and more efficient ways of working and servicing customers both internally and externally.

They are passionate about change and embrace the challenges that come with it and don't shy away from them.  The Associate - CX Process Improvement & Training has a strong attention to detail, works well both independently and in a team and never misses a deadline.

They speak up and clearly communicate with their stakeholders in team meetings and support the rest of the team with coaching and clarification on processes.  The Associate - CX Process Improvement & Training creates easy to digest training material and uses their strong organisational skills to work with internal stakeholders to ensure training is delivered accurately and on time.

They collect feedback from their team to always improve their processes and delivery of training.

No tas...