Job Purpose

Support the Head of Customer Happiness to guide Customers from the beginning to the end of the villa completion and handover through face‑to‑face meetings at key check points.

This role is for a UAE national only.

Roles and Responsibilities

• Support the Head of Customer Happiness to:
• Kick‑off meetings with the Customer in TAMM Service Centers (in Abu Dhabi, Al Ain or Al Dhafra) or Customer Happiness centers.
• Prepare and capture the Customer Requirements and ensure they are stored in CRM.
• Ensure that the Customer requirements are captured accurately at the beginning and act as the point of contact with the Customer for any actions or notifications of milestones of their Project.
• Manage the relationships in a structured way through account planning and management through the entire design, construction and handover lifecycle.
• Develop a list of the Pre‑qualified Vendors for the del...