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About the role

We’re looking for an Associate Customer Advocate for our office in Sheffield. You’ll join an awesome team to support our growing customer base.

The Customer Advocate serves as the primary relationship owner for an assigned portfolio of customers, managing the full renewal and payment lifecycle across all products and services. Acting as a single point of contact from quote to cash, the Customer Advocate ensures every renewal is completed on time, every invoice is accurate, and every customer experience a smooth, value-driven renewal process.

Key Responsibilities: