Design, build, and support ServiceNow‑centric integrations using REST APIs, IntegrationHub, and Flow Designer

Develop and operate AWS‑based serverless components (Lambda, API Gateway, SQS, DynamoDB) that support ServiceNow workflows

Troubleshoot and resolve production integration issues across ServiceNow and AWS, including API failures, data issues, and asynchronous processing problems

Communicate clearly with clients and internal teams to coordinate integration changes, incidents, and technical requirements

Actively participate in sprint planning, backlog refinement, and continuous improvement of the team’s integration platform

Create and maintain technical documentation, including integration workflows, data mappings, and operational runbooks