Position Title:

Efile Operations Analyst

Reports To:

Director of Software Development

Location:

Kennesaw, GA (Hybrid)
- Training: Approximately 2 weeks on-site
- Post-training schedule:
- On-site: Tuesday & Wednesday
- Remote: Monday, Thursday & Friday

Position Summary

The Efile Operations Analyst ensures the accuracy, timeliness, and reliability of electronic filing (efile) operations across internal systems and external vendor platforms. This role involves evaluating stakeholder data requests, composing and tuning operational queries, monitoring system health, and collaborating with internal teams and external agencies to resolve issues and improve processes.

Key Responsibilities