About the Job

To support agency leadership in recruiting, developing, training, motivating, and retaining Takaful agents across all ranks, ensuring strong agency performance and achievement of business targets.

Key Responsibilities

• Analyse, manage, and monitor the performance of agents across all ranks to ensure achievement of annual Takaful business targets.
• Provide regular counselling and performance feedback to agents, identifying gaps and implementing corrective actions where performance falls below expectations.
• Conduct and facilitate agent training, coaching, and motivation through face‑to‑face meetings, training sessions, seminars, and workshops.
• Organise, supervise, and implement customised courses, meetings, seminars, talks, and training programmes related to Takaful business.
• Prepare and submit periodic performance reports on agent productivity, recruitment, and agency development.
• Assist in agen...