Primary focus is on people and performance management of team members, with a secondary focus on operational management.

Acts as point-of-escalation regarding performance concerns and training needs to ensure adherence to the company's SOPs and policies.

Serves as positive leadership and professional role model for all staff, providing direct coaching and development support to their operational teams.

May support management and executive staff in various global clinical development (GCD) departments ( Project Delivery, Clinical Operations, etc.) on various tasks, workstreams or initiatives.

Works in collaboration with the resourcing team, other PSS people managers and study managers to meet resourcing needs and critical study deliverables/milestones, using negotiation skills when needed.

Approves courses of action on salary administration, hiring, corrective action, and termina...