Position Overview
Location: Hybrid – Annapolis Junction, MD (Onsite Tuesdays & Thursdays)
Work Schedule
- Shift Options:
- Sunday – Thursday or Tuesday – Saturday
- Shift Timings:
- Day Shift: 6:00 AM – 2:00 PM
- Swing Shift: 2:00 PM – 10:00 PM
- Midnight Shift: 10:00 PM – 6:00 AM
Work Environment
- Hybrid work model with onsite presence required twice weekly
- Shift-based operations in a 24/7 network environment
- Fast-paced, SLA-driven telecom operations setting
- High collaboration with network engineering and field teams
Job Description:
- Monitor and manage network alarms across telecom systems
- Perform fault isolation and support repair activities
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