Job Description

The Assistant Store Manager – Sales & Service is a key leadership role at KENT, focused on delivering an exceptional customer experience and driving overall store performance within a dynamic, multi‑business retail environment.

Kent stores operate as several distinct yet interconnected businesses under one roof. In addition to our core home improvement retail operation, our stores support a strong Pro‑focused business and deliver Install Sales solutions—each with unique customer needs, sales approaches, and operational considerations.

This role oversees several customer‑facing departments, including Lumber & Building Materials, Flooring, Kitchen & Bath, Appliances, the Project Centre, and the Cut Shop. You will be responsible for achieving financial goals, supporting leadership and associate development, and fostering an inclusive, engaged workplace culture. Success in this role requires the ability to manage complexity, balance competing...