Position Overview
A Chloe ASSISTANT STORE MANAGER is an ambassador of the maison, in charge of welcoming every guests into the chloe family.
HE/SHE supports the store manager in leading the team and supervising boutiques operations to ensure successful business; HE/she acts as the boutique leader in the absence of the store manager.
a Chloe Assistant Store Manager Is - A CLIENT CHAMPION
- Leads the team to INITIATE AND DEVELOP long-term relationships with clients
- Monitors CRM targets for boutique and per stylists and helps the team to reach them
- Ensures a proper use by all team members of available CRM tools and reports, and Follows-up on individual CRM tasks completion
- SUPERVISES CLIENT DATABASE with consistent follow up of staff client books o Coordinates CONTACT CAMPAIGNS, gifting campaigns and other clients’ activations
- AN OMNICHANNEL BUSINESS Promoter
- Leads by example and supervises sales on the floor to imp...