Job Purpose
The Assistant Station Manager supports the day-to-day operations of the LRT stations. He works in a fast-paced and customer-facing environment, and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to train, station and wayside operation requirements. Responsibilities
Responsibilities: . Ensure a safe and secure travel experience for our commuters. . Ensure the delivery of excellent commuter-centric customer service experience focusing on care and comfort. . Ensure delays and incidents are responded promptly and handled appropriately. . Take personal responsibility, commitment and integrity to fulfil the Critical Work Functions and Key Tasks assigned herewith. Support station operations and requirements . Provide excellent commuter-centric customer service at station . Conduct security patrol within station premises . Conduct checks to ensure station equipment are in good working condition . Respond to ...