POSITION SUMMARY: Maintains all service department records and reporting.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:


+ Assist in preparing price sheet for all repair orders.

+ Assist in creating work orders and establishing customer files.

+ Help determine appropriate charges for materials and labor for each customer or internal account.

+ Assist in parts inventory control by assuring all items leaving the parts area are billed and all returns and cores from service are handled on a daily basis.

+ Review and maintain all repair orders for accuracy and completeness.

+ Assist with all warranty claims and manufacturer claim forms.

+ Assist in maintaining up-to-date and organized service library of bulletins and reference material.

+ Process records of parts requisitions, parts invoices, material invoices and outside labor invoices to ensure proper accounting.