Position Overview
National Indoor RV Centers (NIRVC) is seeking a highly skilled and customer-focused RV Service Advisor to join our team. The Service Advisor will be responsible for managing the service department and ensuring customer satisfaction with our services. The successful candidate will work closely with the service team to identify customer needs and provide solutions to any issues that arise. Shift : Monday, Tuesday, and Wednesday, 7a - 7p; alternate SundaysKey Responsibilities:
Greet customers and provide them with a positive and professional experience Listen to customer concerns and identify their needs Document and accurately communicate service requests to the service technicians Ensure that all necessary parts and supplies are ordered and available for the service technicians Schedule service appointments, maintain an organized service schedule and manage the service department's workflow Inform...