Provide exceptional dining experiences by leading floor operations and team performance in a Japanese fine dining environment, driving sales targets and operational excellence.

• Deliver high-quality service that consistently enhances customer dining experiences and satisfaction
• Execute all floor roles including host, server, and cashier to ensure seamless restaurant operations
• Support the manager in achieving restaurant sales targets and key performance indicators, including managing food and labour costs effectively
• Lead team development by training, motivating, and assessing team members to elevate service standards and operational performance
• Model professional conduct in responding to customer and team member feedback to maintain a positive service environment
• Ensure outlet safety, cleanliness, and hygiene standards meet or exceed regulatory and company requirements
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