Position Overview
Supervise Daily Operations
- Oversee day-to-day operations of the Spike Bar , ensuring the smooth running of the restaurant and bar services.
- Ensure that service standards are consistently met, and guests receive a high level of service.
Team Management
- Assist in training, supervising, and motivating the F&B team to provide excellent customer service.
- Coordinate staff schedules and delegate tasks to ensure efficient service.
Customer Service Excellence
- Ensure a friendly, efficient , and personalized service to all guests.
- Address customer feedback or concerns promptly and professionally to ensure guest satisfaction.
Inventory & Stock Management
- Assist in monitoring stock levels of food and beverages, placing orders when necessary, and ensuring proper storage and stock rotation.
- Ensure compliance with all food safety and hygiene ...