Job Purpose

• To manage the smooth and efficient operations of the Outlet within Brand guidelines to ensure maximum customer satisfaction and profitability

Job Requirements
Education/Certification and Continued Education

• Graduate in a relevant technical or business related discipline

• Tertiary qualification in Hotel Management

Years of Experience

• 4 to 5 years relevant experience, with 1 to 2 years experience in a management role

Essential Roles and Responsibilities
Functional Roles and Responsibilities

• Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.

• Oversee all cash management procedures including system transactions, control the voiding system, opening & cash out procedure, system reconciliation, daily banking procedures etc.

• Handle customer queries /comments to maximise custom...