Position Overview
Shangri-La Tokyo
Based in Hong Kong, the Shangri-La Group operates hotels across the Asia-Pacific region. Join Shangri-La, a successful pioneer in Asian hospitality, and gain quality experience.
シャングリ・ラ 東京
香港を拠点として、アジア太平洋地域を中心にホテルを展開するシャングリ・ラグループ、アジアンホスピタリティーのパイオニアとして成功を収めてきたシャングリ・ラで、上質な経験を積みませんか。
Key Responsibilities
Assist the Reservations Manager in overseeing the day-to-day operations of the Reservations team.Handle individual and group reservations efficiently and accurately, ensuring that all guest requests are fulfilled.Monitor room inventory and rate management in coordination with the Revenue and Front Office teams.Supervise, train, and motivate team members to maintain excellent guest service standards.Ensure that all reservations are processed in compliance with hotel policies and brand standards.Review and ana...