KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:

• Ensure effective operation of the Reservations department in meeting the business goals of the hotel.
• Ensure that all Standard Operating Procedures are being adhered to by training all team member and monitoring their performance. Continue to capture best current practice in new LSOPs.
• Training of Reservation Department in all aspects or reservations operations to ensure a high degree of accuracy in guest reservations maximizing revenue opportunities and satisfaction of guests and employees.
• Assist Revenue Management with inventory management including maintenance of allotments group blocks and rate codes in all applicable systems.
• Responsible...