An agile leader and a quick learner who can adopt changing dynamics easily to transform the teams.

Responsibilities :

·Manage/handle a department of 50 to 60 people.

·Smart execution of department operations within given resources. Their leave and shift management.

·Enablement of resources for efficient executions as per their roles and responsibilities.

·Establishing and monitoring customer service standards by employing recognized and comprehensive benchmarks.

·Conducting progress and development meetings with staff.

·Strong follow up for on-going projects and its completion on time.

·Developing a performance driven team who can achieve their assign targets.

·Creating a professional work environment where individuals are treated equally and fairly.

·Implementation of company policies & procedures.

·Time to time reviews of KPI’s, performance analysis and workable areas.

·Training ne...