Assistant Manager/Manager Claims Control & Specialised Claims Unit
Job Summary
Management and administration.
Market intelligence.
Claims Specialist.
Performance Management.
Fraud management.
Key Responsibilities
Regular review of open files in order to identify root causes of claims leakage and the translation of those findings into action plans to reduce leakage through process improvements and/or training.
To manage the specialised claims from point of notification up to settlement i.e.manage the progress of Adjusters investigation
Periodic monitoring outstanding claim files with Adjusters.
Review work processes and provide solutions in improvement of claim guidelines and work processes.
To assist in department’s administrative works, systems and procedures for smooth operations and continuous improvement.