Reporting to the Procedural Areas Operations Manager, the successful candidate will develop and implement strategic initiatives, operational priorities, and service standards for procedural areas management. This role focuses on ensuring seamless service delivery while driving operational excellence in alignment with departmental Key Performance Indicators (KPIs).

Duties and Responsibilities:

• Manage service point operations assigned.
• Responsible for daily operations of these service points, including front counter services, administrative/operational matters and partnering with Nurse Managers and other stakeholders to solve system and process problems. Ensure that systems and processes are in accordance with SOPs to create a positive experience for patients along the continuum of care.
• Manage service points through annual financial budgeting and regula...