Position Overview
Posting Details
Working Title Assistant Manager, Student Accounts
Position Number 01371A
Department FINANCE OFFICE
Location Norfolk, VA
Type of Position Classified
Type of Job Full Time
EEO Category B Professionals
Job Description
Supervise the student account collections, third-party contracts, and billing functions and ensure all established goals are met. Collaborate with collection agencies, manage the third-party billing process, and ensure quality control. Track receivables and related metrics. Ensure the collection of delinquent receivables in accordance with Commonwealth of Virginia code and the Department of Accounts – Commonwealth Accounting Policies and Procedures ( CAAP ) guidelines, federal law, and University policies. Provide guidance to other University departments on collection procedures. Supervise staff and provide continued training to promote professional growth, ac...