Whitehouse Ln, Yeadon, England, LS19 7TU

£36000 per annum

Assistant Manager – Airport Lounge Operations

As an AssistantManager, you will lead the day-to-day operations of a premium airport lounge environment, ensuring an exceptional experience for every guest.

Responsibilities

• Oversee the smooth and efficient operation of the lounge, ensuring a premium guest experience
• Lead, motivate, and support a team of lounge hosts and service staff
• Manage staffing, rotas, and performance to maintain operational efficiency
• Ensure all food, beverage, and service areas are consistently presented to a high standard
• Liaise with suppliers and partners to ensure stock levels and quality are maintained
• Monitor and respond to guest feedback, proactively resolving any issues
• Ensure compliance with Health & Safety, Food Hygiene, and company policies
• Drive continuous improvement in service delivery...