Description

JOB SUMMARYGuest Services is a fast-paced, multi-faceted department responsible for a variety of guest experiences, public events, parking operations, admissions, attractions, and revenue collection functions throughout the Dallas Zoo. The Assistant Manager – Parking Operations is responsible for assisting with the daily management and oversight of parking operations, including garage and surface lot operations, parking technology systems, traffic flow, guest service standards, revenue control procedures, and staff supervision.This position assists in supporting and guiding guest service staff while ensuring a safe, efficient, and welcoming parking experience for Zoo guests, members, staff, vendors, and event attendees. Responsibilities include oversight of parking equipment and systems, troubleshooting operational issues, supporting credential and validation workflows, monitoring traffic patterns, conducting audits, coordinating field trip bus p...