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Assistant Manager, Operations Support, Fubon Credit
Assistant Manager, Operations Support, Fubon Credit
Responsibilities: Provide excellent customer service whether face-to-face or through telecommunication; follow-up on customer enquiries and complaint coming from various channelsProvide sales administration support, e.g. personal loans processing, data input, application QC, application and document submission, customer information maintenance, UAT etc.Act as liaison between Sales Teams and related Departments to facilitate the handling and processing of personal loan applications.Track on customers' application progress, handle loan drawdown and repayment.Participate in other operations duties and ad-hoc projects as assigned Requirements: Post-secondary or above2 years or above relevant experience