Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Provides exceptional omni‑channel experience by offering in‑store eCommerce sales and fulfilling eCommerce orders within defined service levels.
Supports the customer experience through timely processing and movement of inventory to the sales floor.
Operations
Implements, communicates, and ensures compliance with all operating procedures, processes, and policies.
Manages scheduling and follows up on execution of shipping/receiving, eCommerce fulfillment operations, cash management, and opera...