What the role is: At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity.

The incumbent is responsible for building positive customer experiences (online and offline) through high standards of customer service and face‑to‑face members’ engagement at ActiveSG physical touchpoints and membership and facility booking systems, leveraging data analytics and insights to continuously innovate to meet customer demands and needs.

• Engage internal and external stakeholders to ensure efficient delivery of services to citizens.
• Establish ...