Position Overview
RocketFast! Car Wash is looking for an excited go-getter to be the smiling face of our sales program. Do you enjoy working outside and interacting with customers? This is the place for you!
You will assist the Site Manager with overall site operation with emphasis on customer service, staffing, equipment and site maintenance, sales and wash volume, quality, and performance.
Job Duties:
- Fulfill and promote the company’s mission and values (represented by the WASH acronym).
- Assist the Site Manager with overall site operation.
- Strive to surpass customer expectations.
- Resolve customer concerns, complaints, and damage claims.
- Maintain incident reports for all accidents reported at the store while the manager is off-duty.
- Assist in recruiting, hiring, training, and termination process of team members.
- Train and coach the wash team frequently to emulate company safety, c...