Responsibilities

Operational Management:

· Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service, monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.

· Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.

· Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.

· Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.

Team Leadership:

· Lead, mentor, and train the In-Room Dining team ensuring they adhere to service standards and operational procedures.

· Foster a collaborative and pos...