Assist Credit Manager in the collection of receivables including handling of disputes and negotiations to bring payment in line with payment terms
Check and update new contract to deposit listing daily, provide support to Business Units by ensuring that creation of AR accounts requests are created within the same day, ensure that all email queries related to credit accounts are action and reply without delay.
Send weekly payment collection log to VP Finance, initial deposit due report to Sales Team. Review weekly deposits due report with Team Member. Generate and complete TA exceed Credit Limit Report for Manager's circulation.
Provide training to improve TMs’ skill, initiates new ideas or solution to improve work process & customer services. Ensure all established compliance policies and standards are not violated. Communicate with respect and professionalism when working with internal and external customers